Returns & Exchanges

At AlphaRex, we want you to be completely satisfied with your fashion purchase. If you are not happy with your items, we offer a 30-day hassle-free return and exchange policy on all unworn products with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the pre-paid shipping label provided via email and securely pack your items.

3

Ship the Package

Drop off your package at any authorized carrier location and keep your tracking receipt for reference until the return is processed.

4

Receive Your Refund

After our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing